Care & Delivery
Shipping & Returns
Everything you need to know about how your ritual reaches you, and what happens if something is not quite right.
Shipping
We ship across India through trusted delivery partners.
Dispatch
Orders are on their way within 1 to 2 business days.
Delivery
Timelines vary by location and are confirmed at checkout.
Free shipping
On all orders over ₹2,000. A flat ₹150 applies below that.
Tracking
A tracking link is sent by email and WhatsApp the moment your order ships.
Payment
UPI and cards. We do not offer cash on delivery.
Raksha Bandhan
Order by 18 August for delivery in time for Rakhi.
Returns
If your order arrives damaged, incorrect or defective, contact us within 48 hours of delivery and we will make it right with a replacement or refund.
For hygiene reasons, opened or used products cannot be returned.
If there is any damage in transit, keeping a short unboxing video helps us sort a replacement quickly.
Common questions
Do you ship outside India
Not yet. We currently deliver across India only.
Can I change my address
Yes, if the order has not shipped. Contact us as soon as you can.
How long do refunds take
Refunds are processed within 5 to 7 business days once approved.
New to Gliserra? Start with the Melt & Seal Discovery Duo.
